Frequently Asked Questions

WE’RE HERE TO HELP!

Please click on the topic below that sounds most like your inquiry:

General Shipping Questions

PRIOR TO ACCEPTING A DELIVERY, PRINT AND READ THESE INSTRUCTIONS: SBW_DeliveryInfo.pdf

Where does Signs By Web ship signs?
How do I track my shipment?
What if I need help removing the product from the truck?
What if I receive a product that doesn't match what I ordered?

Production

What artwork files are needed for production?
How long does it take to get a quote?
How long will it take to produce my sign?

Payments

What forms of payment do you accept?
Do you offer any financing?
What amount is the deposit to begin production?
If I order my product and it doesn't work out, can I return?
Is it safe to enter my credit card information on your website?
Will I be charged sales tax on my order?

Installation & Permits

Do you provide installation services?
Can you help me secure a permit?

Products & Pricing

Is the pricing on your website accurate?
Do you offer a warranty on your products?

Signs By Web History

How long have you been in business?